82 Lottery - Privacy Policy

Information We Collect

Personal identification data

When you register an account or participate in any 82 Lottery game on 82lotterygame.com.co, we collect information you provide directly, including your full name, date of birth, email address, mobile number, and government-issued identification details such as Aadhaar card number or PAN card as required under applicable Indian regulations. This information is mandatory to open a verified account and cannot be waived.

Financial information

To process deposits and withdrawals, we collect bank account details, UPI IDs linked to apps such as PhonePe, Google Pay, or BHIM, wallet identifiers, and complete transaction records including timestamps and amounts. We do not store full card numbers on our servers; all card-based payment processing is delegated to PCI-DSS-compliant third-party payment gateways. Transaction records are retained for a minimum of five years to meet statutory requirements.

Usage and device data

We automatically collect information about how you interact with 82 Lottery, including IP address, browser type, operating system, device identifiers, pages visited, session duration, and clickstream data. This information is collected through cookies, server log files, and similar tracking technologies. You may manage cookie preferences through your browser settings, although disabling certain cookies may limit platform functionality.

Location data

We collect approximate location data derived from your IP address to comply with jurisdictional restrictions and to detect potentially fraudulent activity originating from unexpected regions. We do not collect precise GPS coordinates without your explicit consent. Location data is processed automatically at login and during active game sessions.

How We Use Your Information

Account management and service delivery

We use your personal data to create and maintain your 82 Lottery account, verify your identity, process deposits and withdrawals via UPI or net banking, display your complete game and transaction history, and provide all features available on 82lotterygame.com.co. Without this processing, core platform services cannot be delivered.

Legal compliance and responsible gaming

We are required by applicable law to verify user age and identity before permitting real-money participation, to maintain auditable transaction records, and to report certain financial activity as mandated by Indian financial regulations. Your data also enables us to enforce our responsible gaming commitments, including self-exclusion requests and deposit limit controls, and to prevent access by minors or persons in restricted jurisdictions.

Fraud prevention and security

We analyse usage patterns, device fingerprints, and transaction data to detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited conduct. Automated risk-scoring systems flag unusual activity for human review. Where fraud is confirmed, we may share relevant data with law enforcement or regulatory authorities as permitted by law.

Marketing and promotions

With your consent, we may send you information about 82 Lottery promotions, bonuses, and new game launches by email or SMS. You may withdraw consent at any time by using the unsubscribe link in any marketing message or by updating your notification preferences inside your account settings. Withdrawal of marketing consent does not affect your ability to use the platform.

Legal basis for processing

We process your personal data on the following bases: performance of a contract (account and game services), compliance with a legal obligation (KYC, AML, and tax reporting), our legitimate interests (fraud prevention, platform security, and service improvement), and your consent (marketing communications). Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

Your Rights

Access, correction, and deletion

You have the right to request a copy of the personal data we hold about your 82 Lottery account, to ask us to correct inaccurate information, and to request deletion of data we are not legally required to retain. To exercise these rights, submit a written request to our support team. We will respond within 30 days of receiving a valid, verified request.

Objection and restriction

You may object to processing carried out on the basis of our legitimate interests, and you may ask us to restrict processing while a complaint or correction request is pending. Where processing is restricted, we will retain your data but will not actively use it until the matter is resolved. Restrictions do not apply to processing required by law or to defend legal claims.

Data portability and complaints

Where technically feasible, you may request that we transfer your account and transaction data to you in a structured, machine-readable format. If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first so we can attempt to resolve your concern directly before escalation.