Contact 82 Lottery

Reach us

Have a question about your 82 Lottery account, a game result, or a payment? Our support team is ready to help. Reach us through any of the channels below:

• Email: [email protected], ideal for detailed queries such as withdrawal delays, account verification, or reporting a discrepancy in draw results. Include your registered mobile number and a short description of the issue for a faster resolution.
• In-app chat: Available directly inside your 82 Lottery dashboard. Best for quick questions about deposit status via PhonePe, GPay, or BHIM, or for checking the outcome of a recent lottery draw.

Email responses are typically delivered within 24 hours. Live chat responses arrive in under 10 minutes during agent hours.

Office hours

All support runs on Indian Standard Time (IST):

• Automated in-app chat: 24 hours a day, 7 days a week, handles FAQs, balance checks, and routine queries instantly at any hour, including late-night UPI deposit confirmations on PhonePe or GPay.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, for complex issues such as failed BHIM transactions, KYC document review, bonus discrepancies, or prize claim assistance.

Queries received after 9:00 PM IST are queued and addressed promptly when agents return at 9:00 AM IST the next morning.

Online-only support

82 Lottery is a 100% digital platform: all support is delivered online, never in person. Whether your query involves a PhonePe deposit that did not reflect, a BHIM payment pending confirmation, a bonus not credited, or a login issue, our team resolves everything through email and in-app chat. There is no physical office, branch, showroom, or walk-in counter to visit anywhere in India. Simply open the app or email us, a resolution is just a few messages away.